Philadelphia residential internet coverage
There are hundreds of neighborhoods in Philadelphia, but almost all have the same internet providers.
Verizon Home Internet offers fiber internet in most of Philadelphia, including Center City, West Philly, South Philly, North Philly, Northwest Philly, and Northeast Philly. Speeds range from up to 300 Mbps to 2,048 Mbps, depending on where you live. Verizon also provides DSL internet service but to existing customers only.
Xfinity is a cable internet provider covering most of Philadelphia. It’s fastest plan reaches 1,200 Mbps, but Xfinity’s cable service doesn’t have the equal upload and download speeds like Verizon’s fiber internet.
Astound Broadband is another big-name cable internet provider in Philadelphia. Plans range in speed from 300 Mbps to 1,200 Mbps, depending on where you live.
There are a few smaller providers sprinkled in various neighborhoods that offer broadband internet service, like PhillyWhisper and River Valley Internet. They sometimes offer better deals and usually provide better customer service.
Satellite internet providers like HughesNet and Viasat are also available, but you should avoid them unless satellite is your only option. Satellite internet is slower and more expensive than fiber, DSL, or cable internet.
Highest-rated internet service providers in Philadelphia
Verizon Home Internet has the highest rank in overall satisfaction based on our annual customer satisfaction survey. It tops Xfinity and Astound Broadband, both of which are mainly cable internet providers in the Philadelphia area.
Of the three, Xfinity has the highest ranking in speed satisfaction, which is surprising given Xfinity has cable internet and Verizon Home Internet has fiber. On the flip side, Verizon Home Internet has the highest reliability score because fiber fails far less than cable internet.
Astound Broadband ranks in the bottom half of every category in our survey, but customers appear happy with the speeds they get. Around 89% of the respondents said their speeds “always” or “usually” met their needs. Around 84% of the respondents also said help was “extremely” or “very” easy to get.